Last updated: 20 October 2025
Thank you for choosing GuestPostGenie. Our goal is to provide you with high-quality digital marketing and content outreach services. This Refund Policy explains when refunds are available and how they are processed.
1. Our Commitment
We strive to deliver the services you purchase in a professional, timely, and satisfactory manner. However, we understand that there may be situations where a refund request is appropriate, and we have outlined those below.
2. When You Can Request a Refund
You may request a refund if:
- You paid for a service and it was not delivered within the agreed time frame;
- We agree that the service was not completed as requested;
- There was a clear error on our part in service delivery.
To be eligible, your refund request must be received within 7 days after the agreed service completion date.
3. How to Request a Refund
To request a refund, please email us at:
📧 support@guestpostgenie.com
Your email should include:
- Your full name
- Your order number or invoice
- A brief explanation of the reason for the refund request
We will review your request and respond within 3 business days.
4. How Refunds Are Processed
If your refund is approved:
- Your refund will be issued using the same payment method used for the original purchase.
- It may take 5 to 10 business days for the refunded amount to appear in your account, depending on your bank or payment provider.
5. When Refunds Are Not Available
Refunds will not be issued in the following cases:
- You change your mind after the work has already started.
- You did not provide required information, materials, or feedback on time.
- You requested changes but did not clarify your requirements.
- Any part of the service was completed as agreed.
6. Policy Changes
We may update this Refund Policy from time to time. The updated version will be posted on this page and include the effective date. Your continued use of our services after any changes to this policy indicates your acceptance of those changes.
7. Contact Us
If you have questions or need further clarification about our refund policy, please contact us:
📧 support@guestpostgenie.com
📞 +1 (646) 461-3520